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  1. Japan Experience Help Center
  2. My Order
  3. Shipping & Deliveries

Shipping & Deliveries

  • Delivery estimate / When will I receive my order?
  • Address error / I made a mistake in my shipping address
  • Traveling too soon / Delivery to Japan
  • Delivery delay
  • Missed delivery / I won’t be at home for delivery
  • Order not received / My order is lost in transit
  • Luggage shipping in Japan / Takkyubin service
  • Correos information
  • Royal Mail information
  • Deutsche Post information
  • Order returned to sender
  • We cannot deliver to your country
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