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  1. Japan Experience Help Center
  2. My Order
  3. Cancel My Order / Get A Refund

Cancel My Order / Get A Refund

  • Japan Rail Pass - How do I cancel my pass?
  • Pocket Wifi - How to cancel and refund
  • SIM Cards - How to cancel and obtain a refund
  • Houses - How to book or cancel
  • Refund delayed / Where's my refund?
  • Can I get my JR Pass refunded if trains are cancelled or delayed?
  • Refunded back to an expired/cancelled card
  • Non-EU bank transfer refund details
  • EU bank transfer refund details
  • How to get a refund on your Hakone Free Pass in the event of bad weather
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