EU bank transfer refund details

Customer Support Team
Customer Support Team
  • Created

If you have paid for an order by bank transfer and require a refund, we will need your bank details in order to process your refund and transfer the money back to you.


For a refund via bank transfer within the EU, we need the following bank details:


  • Beneficiary Name
  • IBAN (International Bank Account Number)
  • BIC (Bank Identifier Code)


Please note that cancellation fees will apply, these vary depending on the product but you can find details in our Terms & Conditions

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