If you have paid for an order by bank transfer and require a refund, we will need your bank details in order to process your refund and transfer the money back to you.
For a refund via bank transfer within the EU, we need the following bank details:
- Beneficiary Name
- IBAN (International Bank Account Number)
- BIC (Bank Identifier Code)
Please note that cancellation fees will apply, these vary depending on the product but you can find details in our Terms & Conditions.