Pocket Wifi - How to cancel and refund

Customer Support Team
Customer Support Team
  • Created

If you need to cancel your pocket wifi rental, please send us an email as soon as possible. To obtain a refund, we need to be notified of the cancellation at least one week before the rental start date, but be aware that a 15% cancellation fee will be applied.

As stated in our terms and conditions, no refund is possible if cancellation is requested less than one week before the start of the rental.

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