Non-EU bank transfer refund details

If you have paid for an order by bank transfer and require a refund, we will need your bank details in order to process your refund and transfer the money back to you.

For a refund via bank transfer outside the EU, we need the following bank details:

United Kingdom: 

Please check your last bank statement or online banking system for: 

• Account Holder’s Full Name
• National Account Number 
• Sort Code
• IBAN (International Bank Account Number)
• BIC (Bank Identifier Code)

North/South America:

• Account Holder’s Full Name
• Account Number 
• Account Type
• ABA Routing Number
• SWIFT/BIC
• Bank Name and Address

Australia: 

• Account Holders full name and address
• IBAN (International Bank Account Number)
• SWIFT/BIC
• Bank name, street address and bank code
• BSB Number 

Please note that it’s estimated that an international transaction will be completed in 28 working days from the time our finance department has processed the refund.