Houses

What is the minimum stay in a Japan Experience house or apartment ?
What are the rules to follow when staying at a house?
What is the check-in procedure?
What is the check-out procedure?
Can I have an early check-in or late check-out?
Can I get in touch with my House Angel before my arrival?
Can we contact our House Angel during our stay?
Where can I leave my luggage before check-in or after check-out?
How can I send my luggage to my next destination?
What is the cancellation policy when renting accommodation with Japan Experience?
Can I add an extra person to my reservation?
Where can we leave a review after our stay?
Can I get my luggage delivered to the house?
Do I have to meet my House Angel in person?
Can we receive physical mail at the house?
Is there floor heating in the houses?
How do we organise an airport / train transfer at the end of our stay in a house?
Can we prepare meals easily in the house?
Can we make phone calls from the house?
Can we have several keys to the house to make arrangements more freely?
Can we extend our stay once there?
Are there are any guides, maps or books in the house?
Are the prices the same all year?