Please remember to return the pocket wifi to our suppliers by mail before you leave Japan at the end of your trip.
If you mistakenly end up taking the pocket wifi back home to your country, please return it via international shipping to the following address:
Asano Building 1st Floor
2-27-8 Higashi Nihonbashi, Chuo-ku
Please use a reliable international delivery service (such as DHL, Fedex etc) and let us know the tracking number of the package once you have it. The total value for customs should be 5,000 JPY (as consumption tax may be charged over 5,000 JPY).
You will be notified of any late return fees by email, after our partners in Japan receive the device back.