Pocket Wifi - Taken home by mistake

Customer Support Team
Customer Support Team
  • Created

Please remember to return the pocket wifi to our suppliers by mail before you leave Japan at the end of your trip.

 

If you mistakenly end up taking the pocket wifi back home to your country, please return it via international shipping to the following address:

 

TFN Corporation

Asano Building 1st Floor

2-27-8 Higashi Nihonbashi, Chuo-ku

Tokyo

103-0004 

JAPAN

 

Phone: 03-6228-3030

 

Please use a reliable international delivery service (such as DHL, Fedex etc) and let us know the tracking number of the package once you have it. The total value for customs should be 5,000 JPY (as consumption tax may be charged over 5,000 JPY).

 

You will be notified of any late return fees by email, after our partners in Japan receive the device back.

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