How do I receive the Kansai Railway Pass?

After ordering on our website, we will send the Kansai Railway Pass e-voucher to your email address within 5 days of purchase. Please be sure to check your junk mail folder.

See our website for a list of voucher exchange locations.

The Kansai Railway Pass is undated, and once used for the first time the pass will be valid for either 2 or 3 non-consecutive days (depending on the pass purchased).  Each time the pass is used for the first time on a day, that day is counted as USED (days are counted by date, not 24 hour periods).

Once the pass is used up, it cannot be reloaded. So if you want to use it for more than three days, you must purchase two or more passes and use them consecutively. You can buy up to 3 passes for one person.

This pass cannot be used on JR lines.