How do I receive the Osaka Subway and Bus Pass?

After purchasing your pass, a QR code digital voucher will be sent to you via email within 5 business days. Remember to check your junk mail, in case the email ends up there!

In Japan, exchange your QR code digital voucher (no need to print it) for the Osaka Subway Pass at any of the following locations:

• Kansai International airport (KIX) Hana Tour Kansai Airport counter　9:00am - 6:00pm
• Kansai International airport (KIX) Kansai International Airport Terminal   9:00am - 7:00pm
• Kansai International airport (KIX) Limon Welcome Desk   9:00am - 7:00pm
• Shin-Osaka station Osaka Metro Information Counter　9:00am - 3:30pm
• Osaka Metro Umeda Station Commuter Pass Sales Counter　7:00am - 8:00pm (Mon - Fri) 9:00am - 8:00pm (Sat) 9:00am - 6:00pm (Sun & Holidays)
• Osaka Metro Namba Station Commuter Pass Sales Counter　9:00am - 8:00pm (Mon - Sat) 9:00am - 6:00pm (Sun & Holidays)
• Osaka Metro Tennoji Station Commuter Pass Sales Counter　9:00am - 8:00pm (Mon - Sat) 9:00am - 6:00pm (Sun & Holidays)
• Namba EDION 8F 10:00am - 9:00pm
• Osaka JOINER Guide & Tour Base (Namba Walk Zone3）　10:00am - 8:50pm

 You'll need to show your passport in order to receive the pass.