How do I receive the Tokyo Subway Pass?

Customer Support Team SP
Customer Support Team SP
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After purchasing your Tokyo Subway Pass online, a digital voucher with a QR code will be sent to you via email within 5 business days of the order confirmation date.

 

Exchange your voucher for the Tokyo Subway Pass at any Tokyo Metro station counter, or scan it at a Tokyo Metro ticket vending machine equipped with a QR code reader, to receive your ticket(s). The hours of use will start counting down from the time a ticket is first inserted into a ticket gate.

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