What do I need to provide for the driving license translation?

Customer Support Team SP
Customer Support Team SP
  • Updated

When you order a driving license translation with us, we will ask you for the following information:

  1. Your home address and phone number.  We need contact details with which we can easily reach you in case there are any issues with your translation.
  2. The date on which you plan to leave for Japan.
  3. A double-sided color scan of your driving licence. You will receive an email once the order has been confirmed, with instructions for where and how to upload it.

Please note the following conditions:

  • the scan must be a maximum of 1 page for front side and 1 page for back side
  • it must be of sufficient resolution quality
  • the entire driving licence must be scanned in full
  • the licence must be legible, the photo and the stamp must be clearly visible
  • the licence must be scanned without its plastic cover when possible

If we are unable to translate your driving license due to an issue with your scans, and if we are unable to contact you after several attempts, we reserve the right to cancel and refund your order up to two weeks before the deadline.

 

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