I took my pocket wifi home by mistake

Customer Support Team SP
Customer Support Team SP
  • Updated

If you mistakenly take the pocket wifi home to your country, please return it to Japan by shipping the wifi device to the following address:

 

TFN Corporation

Asano Building 1st Floor

2-27-8 Higashi Nihonbashi, Chuo-ku

Tokyo

103-0004 JAPAN

Tel. 03-6228-3030

 

Please use an international delivery service (such as DHL, Fedex etc) and let us know the tracking number of the package when you have it. The total value for customs should be 5,000 JPY. (Please note that consumption tax may be charged for items over 5,000 JPY.)

 

You will be notified of any late return fees by email after our suppliers receive the wifi back.

 

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