My pocket wifi battery is not charging well

Customer Support Team SP
Customer Support Team SP
  • Created

 

There are several reasons why your pocket wifi battery may be running out quickly, or not charging as well as expected. 

  • If you set the pocket wifi to high-performance mode, the battery will discharge more quickly, as it gives priority to connection speed.
  • We recommend that you always switch off the device before recharging it after use. If you charge the device while it is switched on and/or connected to wifi, the device may automatically control the charging settings to protect the battery.
  • Be sure to use the pocket wifi fully charged to ensure good battery life.

 

If you continue to have problems with your wifi device, please let us know.

 

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