Pocket Wifi - Product unavailable / out of stock

Customer Support Team
Customer Support Team
  • Created

On rare occasions it’s possible that you may not be able to select the desired start date for your pocket wifi rental. 

If you find that the dates you are trying to reserve are blocked on the calendar, unfortunately this means that all pocket wifi devices are booked for that time and are no longer available.If this happens we recommend purchasing a SIM card or eSIM instead. 

If you will be traveling to Japan in the spring, we strongly recommend placing your pocket wifi order 1-2 months in advance to avoid disappointment. As this is the most popular time of year to visit, there is a possibility that stock may run low in March/April due to high demand.

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