I am experiencing a price discrepancy while trying to place an order

Customer Support Team
Customer Support Team
  • Created

Occasionally we have issues with how prices are displayed on our website when the correct region and currency have not been selected 


In order to ensure the correct prices are displayed on our website for you, please make sure to select your region and preferred currency from the popup lists in the top right corner of our website.


The price will always change to the correct price at checkout, so it is not possible to purchase a product at any different price that may be displayed but you can of course a different currency if you wish to do so, for example you can live in Germany and select japanese yen as your currency


We know this must be frustrating for customers and it certainly isn’t our intention to deceive anyone regarding the cost of our products. Rest assured we are working hard to fix the issue.

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