Medical Emergencies while in Japan

Customer Support Team
Customer Support Team
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In Japan, the emergency number is 119.


Most doctors do not speak English in Japan and we understand this could be worrying, however you can find English-speaking medical help in Japan through the following websites:

Be sure to purchase travel insurance and travel health insurance before your trip, and have the policy details with you at all times.

When being treated in Japan, travel health insurance will take care of very large amounts directly. Smaller amounts will have to be paid on the spot. Remember to ask for an English invoice to get reimbursed later. Most insurance companies will accept Japanese invoices with an accompanying translation.

You can find more information in our article Health Problems when in Japan.

Should you face a medical emergency, you should always contact the emergency number 119 first to ensure you get immediate help.


In addition, you can always reach our Emergency Number in Japan: +81 90 3823 1949 - WhatsApp - 8am to 10pm, 7 days a week. Please note that the emergency line is only answered in English.

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