Customer Support Team
Articles
Recent activity by Customer Support Team
-
What kinds of airport transfers do you offer?
There are a number of different transfer options to travel from the airport into the city center, and it's essential to choose the one that best suits your needs. By exploring the different transfe...
- 1 follower
- 0 comments
- 0 votes
-
What is an Excursion?
Our Excursions are short, packaged trips that can be added into a Japan vacation, with transportation, accommodation and activities all included. They’re designed to offer a memorable, themed immer...
- 1 follower
- 0 comments
- 0 votes
-
How does the SIM card work?
Please note: Our SIM Card is a data-only SIM card and it does not enable incoming or outgoing voice calls nor does it enable SMS or MMS. Is my mobile phone compatible? The SIM card is compatible wi...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
What is the minimum stay in a Japan Experience house or apartment ?
The required minimum stay in our houses is: - Tokyo & Kyoto: 2 nights- Kanazawa, Takayama: 1 night We believe that the ideal minimum stay in Kyoto to visit all the main sights is around 5 days. - 3...
- Updated
- 1 follower
- 0 comments
- 0 votes