Customer Support Team
Articles
Recent activity by Customer Support Team
-
Group, self-guided or tailor-made tour... which type of tour should you go for?
Whether you want to discover new things or discover yourself, join a fully organised tour or take a leisurely one: at Japan Experience, you're sure to find a tour to suit your needs!Discover our 3 ...
- Updated
- 1 follower
- 0 comments
- 1 vote
-
Group-guided tours - Can I modify it?
As it is a group tour, no modifications can be made to the itinerary. However, clients are free to book extra activities on their free days through our website.
- 1 follower
- 0 comments
- 0 votes
-
Japan Experience In The World
Paris, FranceOffice : Japan Experience - 30 rue Sainte Anne, 75001 Paris FranceOpen Monday to Saturday from 10am to 7pm, closed on Sundays and public holidays Phone : +331 42 61 60 83Please also f...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Why can't I add a product to my cart?
If the website will not allow you to add a product to your cart and an error message occurs, it may be that the product you selected is temporarily out of stock, or no longer available. Please chec...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Why do product prices change while in my cart?
You might have noticed that prices change frequently on our website. Our prices are based on the fluctuation of the exchange rate with the Japanese Yen, as this is the currency in which we purchase...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Tokyo Wards and which to visit
There are a total of 23 wards in Tokyo, however as we unfortunately don’t have all the time required to explore all of Tokyo we have to be efficient, so we will focus on the 7 most interesting ward...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
A guide to train lines in Japan
The main train company in Japan is the Japan Railways Group (JR Group). It is the successor of the Japanese National Railways (JNR), which was privatized in 1987. The JR Group is made up of six reg...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
What basic Japanese phrases should I know?
Here are some common phrases that might be useful to know when travelling in Japan. We have separated them into categories depending on the situation you are in: Basics: Good morning: Ohayō goza...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
When to visit Japan to see cherry blossoms
The cherry blossom (sakura) season in Japan sees an increasing number of visitors worldwide, as springtime in the country is closely associated with the blooming of sakura. However, experiencing th...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Understanding the different types of Shinkansen
The different types of Shinkansen (bullet trains) in Japan are distinguished by their speed, number of stops, and routes. Here is an overview of the most common types: Nozomi: The fastest and mos...
- Updated
- 1 follower
- 0 comments
- 0 votes