Product information

• What are the cancellation terms and condtions ?
• Until when can I cancel my Japan Rail Pass ?
• How do I request a cancellation ?
• You have not received your order?
• Who can use the Japan Rail Pass?
• Which bus and ferry lines can I take with the Japan Rail Pass?

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• Which payment methods are accepted?
• Where should you start your tour in Japan? Where should you finish?
• When to go to Japan?
• When is the best time to see the cherry blossoms? And the autumn leaves?
• What departure times are available for Japan tours?
• What are the requirements for Travel Insurance?

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• Where can I pick up my Pocket Wifi?
• What are the cancellation conditions and fees for the Pocket WiFi?
• Shipping country in the cart ?
• Should I choose airport or hotel delivery?
• How to return a Pocket Wifi?
• How does the Pocket WiFi work?

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• Why buy a SIM Card?
• What documents do I need to buy a Japan SIM card?
• What are the other options to access the Internet in Japan?
• How much does a Japan SIM card cost?
• How does the SIM card work?
• How do I activate my Japan SIM card?

• With what sort of driving licence can you drive in Japan?
• What is legal alcohol limit for driving in Japan ?
• What are the conditions and fees for canceling a driving license translation?
• How long is the Driver's licence translation valid for?