Do you provide assistance during our journey in Japan?

Customer Support Team
Customer Support Team
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Anyone purchasing a Japan Rail Pass ticket on https://www.japan-experience.com/transportation/japan-rail-pass/national or https://www.japan-rail-pass.com/transportation/japan-rail-pass/national  can subscribe to the JRP Care service.

This service will allow you to:

- receive a full refund of your JRP Voucher (under conditions)
- unlimited access to a helpline in Japan


For more information regarding this service, please visit https://www.japan-experience.com/transportation/japan-rail-pass/jrp-assistance

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