Group-guided tours / Can I contact my tour leader before we sign up to the tour?

Customer Support Team
Customer Support Team
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Some days before your tour starts, you will be invited to join a whatsapp group with your tour leader. If you want to ask questions beforehand you can reach our usual mailbox and we will forward your question to the tour leader in case we cannot answer it directly. In addition for most of Japan Experience Group Guided tour, you will be invited to join a pre-meeting online, 3 weeks before your tour starts. Usually the tour leader attends that meeting.

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