In many cases this visa is granted automatically on your arrival into Japan if you enter the country as a tourist.
However, if you enter Japan under a military/business/diplomatic visa or status then you will not receive the ‘Temporary Visitor’ visa and you will be unable to exchange your voucher for the pass as you status is checked at that time.
Examples of status which do not allow the use of the JR Pass are: SOFA, APEC Business Travel Card, etc…
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