What to do In case of a problem with the Pocket Wifi? Reservations Team Updated 29 November 2023 06:51 For any technical questions or problems regarding the usage of your Pocket wifi device, please contact Global Advanced Communications. Email: firstname.lastname@example.org / Phone: +51-3-6413-1051What to do if your device is lost or stolen ?The pocket wifi is not insured. If you loose it or damage it, there will be a charge of 20,000 yen. This is usually covered by your general travel insurance. Was this article helpful? 0 out of 0 found this helpful Comments 0 comments Please sign in to leave a comment.